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Lenscrafters Support Ticket - LensCrafters Service

Lenscrafters Support Ticket

LensCrafters Service - Varilux lenses

Created By: rikaconga4u's Picture rikaconga4u Last Reply: yeaok's Picture yeaok
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 1
Product: Varilux lenses

On 5/8/10 I ordered and paid for a pair of Poly SGP Lens (Poly), Progressive - Varilux bifocal eyeglasses with coating for 609.00. Delivery of these lenses was scheduled for 5/17/10. Today is the 5/22/10 and the lenses are still in transit.I inquired of the sales personel without a reasonable explanation and/or excuse.It is difficult to understand that a large outfit such as LensCrafters would not have the inventory to fill a very small and non-specialized order such as mine. I have seen them advertise the filling of orders ASAP and quicker. They take your money and then cannot deliver the goods.I am considering canceling my order and taking my business to a truly reliable vendor.


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yeaok says: (8 years ago)
 0
A progressive lens is not a simple standard order. they take time to make. Chill



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