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Lenscrafters Complaint - Worst quality of lens - DON'T BUY FROM THEM!!!!
Lenscrafters Complaint

Lenscrafters Complaint

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Worst quality of lens - DON'T BUY FROM THEM!!!!


I made a pair of normal glasses less than two years ago at the Florida Sarasota Square mall shop paying $329. Several months ago, I noticed some erosion on all different locations on both lens, I went to the shop and talk to the guy who is in charge of making glasses. Without looking much into it, he said those are scratches caused by me. I don't buy his story, I then called their headquarter and the lady said she said she will let the store manager know. On Saturday, the store manager called me and he told me I had scratches and they cannot do anything (without even looking at my glasses first). I said I have one pair made in 2009 from them and don't have the quality issue I am having now. I then went there and talked with him for over one hour. What he tried to do was to convince me that this is normal and they will do anything else. I have over a dozen pair of glasses, I have never had such bad quality of glasses. My recommendation to everyone: DON'T BUY FROM Lenscrafters . BAD QUALITY, BAD customer service.


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