Lenscrafters Consumer Reviews All Reviews

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Lenscrafters Reviews

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  • Lenscrafters - Very happy!!

    I bought glasses with progressive lens and AR coating at the store located at Northlake Mall, Charlotte, NC in early April. Several weeks ago, I noticed the lens on the right side had some spots on it that wouldn't come off with normal cleaning. The area with the spots continued to get worse and was obstructing my vision. I read numerous reviews on line about people with similar problems who returned to Lenscrafters only to be told the AR coating was coming off, that they had not cleaned their glasses properly and they would need to purchase a complete set of lens even though only... More...
    PMurphy's Picture   PMurphy    0 Comments   Comments
  • Damaged Ray Ban Temple Pieces

    My Ray Ban temple pieces were damaged when I got them adjusted in Florida and they were purchased at a Lenscrafters in Columbus. I was hoping to get them adjusted again when I came back to Cincinnati for the summer. The LensCrafters on Fields Ertal went above and beyond when I asked for their help. Frank, the manager, made sure I received replacement temple pieces for free due to the accidental damage created by a different Lenscrafters. I am telling everyone buying glasses to go to the Lensrafters on Fields Ertal and ask for Frank!! So thankful for his help! More...
    (Repair Services)
    KellyC's Picture   KellyC    0 Comments   Comments
  • Looking good

    I am very pleased with Lenscrafters. They are very friendly and do a thorough exam. I bought new glasses last spring, took them home and tried them out, turned out I didn't like the frames. I took them back and selected new frames. They were very nice refunded the cost against my new glasses without any questions or problems. Now I am very happy! More...
    (Medical, Dental Services)
    eldgeth's Picture   eldgeth    0 Comments   Comments


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